Configuration and Settings

The time out is ridiculous. If I am at my computer all day it should not close. This should be a setting that is available to individuals not set by the system. Also the new grey window that opens after a time of inactivity is useless. A user cann...

Individually adding zip codes/postal codes into Roommaster so the city and country automatically autofill is extremely tedious and a task I will not do, we are far too busy for that. I would recommend either it gets added automatically or removed ...

Can we please make the automatic sign out a bit longer? I think at the moment it feels like it signs us out every 3-5 minutes if no one touches Icloud, can we make this abit longer? Its very annoying having to log in everytime between checkins too...

View Only access-- for users who want access to the system, but who you would like to not have the ability to change anything in reservations/configurations/etc.

Currently if I want to put a minimum night restriction on just certain room types, I have to create each room type individually. It would save an enormous amount of time and have less opportunity for errors, if we could have the same menu we have ...

Hello, It is extremely disappointing that there is not a function to omit specific folios from the auto-post function. At my hotel, we charge a nightly parking fee, and we are only able to auto-post the first night because if we select the "Post t...

We need a majority of the reports to be able to open in Excel. This report is not configured for this. Can this be done?

With every check-in, I have to ask the guest what kind of credit card they will be using. The guests hear this as me asking for the card and try to hand it to me. It is awkward and a waste of time. Other businesses don't need to ask this before ta...

Guest's email is transported to guest's profile from reservation. However, is not available in the folio and consequently is not populating in the email form when it's needed.