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Front Desk and Reservations

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please can we get rid of print preview, it takes so long just to print something

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Guest about 2 years ago in Front Desk and Reservations 3 Needs review

ADDING PHONE NUMBERS IN THE FIND BOX UNDER RESERVE

1. Under reserve, in the FIND box, can we remove city/state option and add Phone number instead? If we can search by phone number, would make it so much easier?
Guest about 2 years ago in Front Desk and Reservations 0 Needs review

Multiple Room Type Bookings

Currently when a guest books more then one room, if it is a different type of room, we have to create a separate reservation for them. Being able to book multiple rooms types in one reservation would save a lot of time, and minimise confusion with...
Guest about 2 years ago in Front Desk and Reservations 0 Needs review

Mail Alert

The RoomMaster mail should have an alert button when you recieve a new message. Then staff is checking this as needed.
Joanne Muenzer almost 2 years ago in Front Desk and Reservations 0 Needs review

ability to remove credit cards or create a dominant card

you need the ability to remove a card from a reservation or in house folio or at least be able to select which card should be the default card. We had a guest who had a friend call and purchase a cheese platter for them. Now I can not removed the ...
Guest about 1 year ago in Front Desk and Reservations 1 Needs review

DUPLICATING BOOKINGS

1. Under Reserve, when we go to duplicate a booking at the end of list, once we duplicate and finish with booking and press OK, it jumps back up to top of page starting from Surnames starting with A. can we make it not do this? We don't want it to...
Guest about 2 years ago in Front Desk and Reservations 1 Needs review

bring back ALL FOLIOS

Bring back the ability to view ALL FOLIOS (including Desk folios) on one tab
Robert Frischke 6 months ago in Front Desk and Reservations 0 Needs review

Show total cost on reservation without having to press F11

Being able to see the total cost on the reservation window would make communicating to guests more efficient
Guest about 2 years ago in Front Desk and Reservations 0 Needs review

CASH PAYMENTS TO HAVE CALCULATOR BOX POP UP WHEN INSERTING CASH PAYMENTS.

For Cash Payment option, can we have the calculator come up, where we put in tendered amount and it tells us how much change to give. It did this on old Room master, when we inserted cash as form of payment, the foreign currency calculator used to...
Guest about 2 years ago in Front Desk and Reservations 0 Needs review

Copy and Paste internal message feature

Messaging inhouse shows buttons to click on for CUT COPY PASTE but they do not work. Please activate these or remove them as they are confusing- they do NOTHING.
Joanne Muenzer almost 2 years ago in Front Desk and Reservations 0 Needs review