Front Desk and Reservations

Ever since we have gone to the cloud we can no longer print our sign-in / check in sheets automatically. We have to wait until the person is completely checked in and then when the screen goes away and we have to go back and find them again and th...

1. Under reserve, in the FIND box, can we remove city/state option and add Phone number instead? If we can search by phone number, would make it so much easier?

Bring back the ability to view ALL FOLIOS (including Desk folios) on one tab

Currently when a guest books more then one room, if it is a different type of room, we have to create a separate reservation for them. Being able to book multiple rooms types in one reservation would save a lot of time, and minimise confusion with...

The RoomMaster mail should have an alert button when you recieve a new message. Then staff is checking this as needed.

you need the ability to remove a card from a reservation or in house folio or at least be able to select which card should be the default card. We had a guest who had a friend call and purchase a cheese platter for them. Now I can not removed the ...

1. Under Reserve, when we go to duplicate a booking at the end of list, once we duplicate and finish with booking and press OK, it jumps back up to top of page starting from Surnames starting with A. can we make it not do this? We don't want it to...

Since moving to the cloud, our cash drawer no longer works. The client accessing the RDP does not map local ports. However, having researched the client used by roomMaster cloud extensively, we have noted that it is possible to map these ports bot...

For every dollar amount spent, they get points which can be used as x $ amount.