Front Desk and Reservations

Canceled reservations got printed along, when we only need the active reservations for the day.

After making a $5.00 rate increase in our system - we are now noticing future reservations that have over-ridden rates - subsequently deleting the rate code WHICH NEEDS TO REMAIN. This system seems to take every opportunity to wipe out a rate code...

According to Expedia, Booking.com and so forth we should not be sharing rates with guests - how can we hide them on the Sign-In sheets?

Be able to look up who was in a particular room on any date in the past via a range of dates.

We really need to have the ability to ScanID's & passports so that we have a better defense against any possible chargeback requests.

There's no obvious way to change titles (e.g. Mr, Ms, Dr, etc.)

Expired card notification no longer pops up to get our attention. For example previously if a booking drops in from GDS or made direct for March 2024 reservation and their credit card expires December 2023, a message would pop-up before we close t...