Front Desk and Reservations

After making a $5.00 rate increase in our system - we are now noticing future reservations that have over-ridden rates - subsequently deleting the rate code WHICH NEEDS TO REMAIN. This system seems to take every opportunity to wipe out a rate code...

Be able to look up who was in a particular room on any date in the past via a range of dates.

We really need to have the ability to ScanID's & passports so that we have a better defense against any possible chargeback requests.

Expired card notification no longer pops up to get our attention. For example previously if a booking drops in from GDS or made direct for March 2024 reservation and their credit card expires December 2023, a message would pop-up before we close t...

According to Expedia, Booking.com and so forth we should not be sharing rates with guests - how can we hide them on the Sign-In sheets?

Canceled reservations got printed along, when we only need the active reservations for the day.

There's no obvious way to change titles (e.g. Mr, Ms, Dr, etc.)