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roomMaster Cloud Ideas
Status Needs review
Created by Terri Gibson
Created on Apr 9, 2024

Remove the single "Check-in button"

During the check-in process screen there is an option to just click a "check-in" button rather than the "Check-in/Guest Ledger" button. Please remove the single "check-in" button because if a guest has paid their deposit in advance and this button is chose rather than the "check-in/guest ledger" button the system will charge the guest credit card again during the check-out process. This results in having to apply refunds and dealing with very upset guests.

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