Accounting and Night Audit

If the batch has not been run, then audit should treat it as a severe warning and not proceed.

Can RoomMaster/InnQuest please please please implement this into the reservation taking process? It is costing us extra $$$$ to run cards without the CVV and ZIP code. We do not always have the option to add this information to the system during p...

Be able to search for a credit card transaction by the type of card for any date.

There is no actual total on the folio. I have customers complaining that they have to either refer back to the invoice detail (for city ledger accounts) or sit and add the summary section to get the total. When they have 30+ folios from us, that i...

I have been using IIF files to export from roomMaster to Quickbooks desktop for over 20 years. Intuit is forcing it's users to switch to Quickbooks Online (QBO) which doesn't support IIF files. Can Innquest work out another method for exporting ro...

Room Master needs to provide options to their new CC Processor ValPay. Per Valpay, they are the only processor allowed with Room Master Cloud and their rates are way too high! It will cost our property approximately $25k in additional CC Fees annu...

currently there is no way to research payments if it is a past date per transaction. You can only print a report for payment details on the current day

Processing dayend close prior to closing out RM Payments for the day results in (expected) discrepancies between RM Cloud and Payments.