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Front Desk and Reservations

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ALLOWING OF EDITING CREDIT CARDS

1. When you go to Edit Credit card details, it removes all the details that are in there, for example if you just want to go amend the name of the credit card only, it removes the whole numbers and expiry date. Can we allow the system to Edit Cred...
Guest about 2 years ago in Front Desk and Reservations 0 Needs review

filter by rate value on reservations

we would like to have the possibilty to filter the reservations screen by rate value like we used to do on premise
patrick schemrbi 2 months ago in Front Desk and Reservations 0 Needs review

rewards program

For every dollar amount spent, they get points which can be used as x $ amount.
Guest 10 months ago in Front Desk and Reservations 0 Needs review

Confirmation number & folio number be the same.

The confirmation and folio numbers ought to match. Everything from the time the reservation is made until check out, should link together.
Guest 2 months ago in Front Desk and Reservations 0 Needs review

What-If Analysis for Minimum Stays

Allow for the system to understand and adjust minimum nights. Example: if a three night minimum is set for Friday, Saturday and Sunday; at the day end close on Friday, there are now only two nights left for the weekend. At this point, you have to ...
Michael Lerro over 1 year ago in Front Desk and Reservations 0 Needs review

Save Reservation without exiting the reservation

It is very annoying that you have to say OK to save your reservation - but then it kicks you out of the reservation. There should be a SAVE option and a SAVE & EXIT option. When you go in to make a change on a reservation that is not for the s...
Guest over 2 years ago in Front Desk and Reservations 0 Needs review

Search by Roommove

Can there please be a report that shows all room moves that we can search by date as well. This would be helpful so we can see if we can change any rooms moves for guests when we receive cancellations.
Guest over 1 year ago in Front Desk and Reservations 0 Needs review

More Flag Options Needed

In the system, you can only have up to 10 flags at one time and we need more to help identify specific reservations.
Guest almost 2 years ago in Front Desk and Reservations 0 Needs review

FOLIOS- Guest to Check out (alphabetize)

From folios when selecting GUEST TO CHECK OUT this sorts by date of check in from oldest to newest. Please have a way to have this show Alphabetically by last name.
Joanne Muenzer almost 2 years ago in Front Desk and Reservations 0 Needs review

Room Master Support Kicking The Can on Printing

Ever since we have gone to the cloud we can no longer print our sign-in / check in sheets automatically. We have to wait until the person is completely checked in and then when the screen goes away and we have to go back and find them again and th...
Guest 3 months ago in Front Desk and Reservations 0 Needs review