Front Desk and Reservations

In the system, you can only have up to 10 flags at one time and we need more to help identify specific reservations.

Before migrating to the cloud, I could go into Reservations, click the top of the name column to sort by last name, and type the first few letters and jump to that name. (1) Now it shows me all names with those confirmation of letters, and )2) Eve...

It is very annoying that you have to say OK to save your reservation - but then it kicks you out of the reservation. There should be a SAVE option and a SAVE & EXIT option. When you go in to make a change on a reservation that is not for the s...

During the check-in process screen there is an option to just click a "check-in" button rather than the "Check-in/Guest Ledger" button. Please remove the single "check-in" button because if a guest has paid their deposit in advance and this button...

Please give us an option to add the first name and last name to the calendar when viewing by "room number". We have a lot of large family reunions on our property and the calendar is extremely confusing when they all have the same last name. I was...

Again, a focus issue. Why is the cursor not focused in the find field? I only use the find function to 'find' stuff so why do I have to click in the find field when pulling the screen up? The same issue is true on the 'Reserve' screen.

1. Under Reserve, can we please leave the "Go To Date" under the Reserve Navigation permanently, at the moment, its not on there, unless we click on checkin Tab and then it pops up on the left reserve navigation section?

There is no more Entry Date filter in Reservations, nor is there a matching filter option (when filtering results). This is a VERY useful tool and should be reinstated.

Manually entering CC in the reservations shouldn't be the only option. It definitely has to be with swipe/tap as well. Manually entering 16 digits is not useful especially when guests are here and the card is present. This is something needs to be...

When in the reserve screen, unless a filter is applied, we are no longer able to see any reservations with check in dates prior to today. This is useful to be able to quickly look up prior guests and duplicate their reservations. For our property ...