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Front Desk and Reservations

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Arrivals, Stayovers, and Departures for any given day

right now there is a report called this but it does not show arrivals and departures, only stayovers.
Megan Kolesar almost 2 years ago in Front Desk and Reservations 0 Needs review

Batch Deleting Old Guest Profiles

I think it would be useful to be able to batch delete old guest profiles instead of having to manually delete them one by one. An Automatic feature to delete those that have been inactive for a set amount of time would also be super helpful. We've...
Guest almost 2 years ago in Front Desk and Reservations 0 Needs review

Have a password for adding discounts larger than a certain amount

Being able to set a max discount amount individual agents could give without needing management approval (password) would be helpful. Right now there is only a way to disable the discount function per user but being able to have a limit they could...
Billy Wolfe over 1 year ago in Front Desk and Reservations 0 Needs review

Please eliminate the unnecessary window after printing

I believe it's a glitch, a second print page option appear after documents are printed.
Guest 10 months ago in Front Desk and Reservations 0 Needs review

Remove the single "Check-in button"

During the check-in process screen there is an option to just click a "check-in" button rather than the "Check-in/Guest Ledger" button. Please remove the single "check-in" button because if a guest has paid their deposit in advance and this button...
Terri Gibson about 1 year ago in Front Desk and Reservations 0 Needs review

Need to have the ability to Scan ID's / Passports

We really need to have the ability to ScanID's & passports so that we have a better defense against any possible chargeback requests.
Guest over 1 year ago in Front Desk and Reservations 0 Already exists

Create a way to change blanket assigned minimum says by specific date and room.

If a minimum stay is assigned (for example a 3 day weekend) but a one night stay hole results from bookings on either side, if we delete the minimum stay, it drops for all rooms. Suggest create a grid view that would allow the minimum stay to be c...
Guest about 2 years ago in Front Desk and Reservations 0 Needs review

Transfer information from reservation to Folio to include deposit info break down.

Please have individual deposit information and the date the deposits were made transferred into folio instead of just the total.
Guest almost 2 years ago in Front Desk and Reservations 0 Needs review

Post POS to Incidentals subfolder

roomMaster receives posts to rooms from POS in the master folio, would be nice if they posted automatically to incidentals when the settings were set.
Guest almost 2 years ago in Front Desk and Reservations 0 Needs review

Reserve screen

the flag in the on-premise verision showed the flaf description which was helpful. The cloud verison only shows 'a flag'. Not very helpful as being colour blind I do not see the colors and even if I did I wouldn't recall 6 reasons from 6 colours. ...
Guest almost 2 years ago in Front Desk and Reservations 0 Needs review