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roomMaster Cloud Ideas
Status Needs review
Created by Guest
Created on Aug 5, 2024

ability to remove credit cards or create a dominant card

you need the ability to remove a card from a reservation or in house folio or at least be able to select which card should be the default card. We had a guest who had a friend call and purchase a cheese platter for them. Now I can not removed the friends card from the in house record and even worse I can not get the card the in house guest gave to be a default - even after I charged it. Support also could not find a way to solve this issue and asked me to add it here.

It is absolutely ridiculous that there is not an option for this. Again, in the on prem version you could do this easily. You have made this system so much worse with this "cloud upgrade" I don't understand how removing functionality is an upgrade,

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  • Jessica McEachern
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    Feb 21, 2025

    And if a credit card is copied into a reservation from a group block, there's no way of removing it. So if you end up not finishing the reservation or wanting to close out without saving, you can't.