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Front Desk and Reservations

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What-If Analysis for Minimum Stays

Allow for the system to understand and adjust minimum nights. Example: if a three night minimum is set for Friday, Saturday and Sunday; at the day end close on Friday, there are now only two nights left for the weekend. At this point, you have to ...
Michael Lerro 10 months ago in Front Desk and Reservations 0 Needs review

Copy and Paste internal message feature

Messaging inhouse shows buttons to click on for CUT COPY PASTE but they do not work. Please activate these or remove them as they are confusing- they do NOTHING.
Joanne Muenzer about 1 year ago in Front Desk and Reservations 0 Needs review

More Flag Options Needed

In the system, you can only have up to 10 flags at one time and we need more to help identify specific reservations.
Guest over 1 year ago in Front Desk and Reservations 0 Needs review

FOLIOS- Guest to Check out (alphabetize)

From folios when selecting GUEST TO CHECK OUT this sorts by date of check in from oldest to newest. Please have a way to have this show Alphabetically by last name.
Joanne Muenzer about 1 year ago in Front Desk and Reservations 0 Needs review

ALLOWING OF EDITING CREDIT CARDS

1. When you go to Edit Credit card details, it removes all the details that are in there, for example if you just want to go amend the name of the credit card only, it removes the whole numbers and expiry date. Can we allow the system to Edit Cred...
Guest over 1 year ago in Front Desk and Reservations 0 Needs review

ability to remove credit cards or create a dominant card

you need the ability to remove a card from a reservation or in house folio or at least be able to select which card should be the default card. We had a guest who had a friend call and purchase a cheese platter for them. Now I can not removed the ...
Guest 6 months ago in Front Desk and Reservations 0 Needs review

Save Reservation without exiting the reservation

It is very annoying that you have to say OK to save your reservation - but then it kicks you out of the reservation. There should be a SAVE option and a SAVE & EXIT option. When you go in to make a change on a reservation that is not for the s...
Guest over 1 year ago in Front Desk and Reservations 0 Needs review

Favorites Menu

Can you please make it so that the favorites menu can be extended. Every time you go to your favorites to look for a report, if it past the bottom of the box you can try to scroll down but the box automatically moves to the top of the box. Being a...
Guest about 1 year ago in Front Desk and Reservations 0 Needs review

Swipe/Tap needs to be activated

Manually entering CC in the reservations shouldn't be the only option. It definitely has to be with swipe/tap as well. Manually entering 16 digits is not useful especially when guests are here and the card is present. This is something needs to be...
Guest over 1 year ago in Front Desk and Reservations 0 Needs review

Find function

Again, a focus issue. Why is the cursor not focused in the find field? I only use the find function to 'find' stuff so why do I have to click in the find field when pulling the screen up? The same issue is true on the 'Reserve' screen.
Guest over 1 year ago in Front Desk and Reservations 0 Needs review