Front Desk and Reservations

We obtain a security/damage deposit at check in. We want to authorize this amount instead of processing a payment then release the authorized amount at will. We experience a high rate of damages by our guests. Our merchant fees are off the charts ...

Being able to see the total cost on the reservation window would make communicating to guests more efficient

For Cash Payment option, can we have the calculator come up, where we put in tendered amount and it tells us how much change to give. It did this on old Room master, when we inserted cash as form of payment, the foreign currency calculator used to...

Messaging inhouse shows buttons to click on for CUT COPY PASTE but they do not work. Please activate these or remove them as they are confusing- they do NOTHING.

From folios when selecting GUEST TO CHECK OUT this sorts by date of check in from oldest to newest. Please have a way to have this show Alphabetically by last name.

We need an option to print Sign-Inn Sheets with no rates individually.

For walk-ins reservations allow the CC machine to capture CC info and guest name to populate fields in the reservation.

Clicking on "More Options" tab we could have the option to copy the reservation, including Credit Card information.

1. When you go to Edit Credit card details, it removes all the details that are in there, for example if you just want to go amend the name of the credit card only, it removes the whole numbers and expiry date. Can we allow the system to Edit Cred...

Can you please make it so that the favorites menu can be extended. Every time you go to your favorites to look for a report, if it past the bottom of the box you can try to scroll down but the box automatically moves to the top of the box. Being a...