Front Desk and Reservations

Since moving to the cloud, our cash drawer no longer works. The client accessing the RDP does not map local ports. However, having researched the client used by roomMaster cloud extensively, we have noted that it is possible to map these ports bot...

For every dollar amount spent, they get points which can be used as x $ amount.

Being able to see the total cost on the reservation window would make communicating to guests more efficient

For Cash Payment option, can we have the calculator come up, where we put in tendered amount and it tells us how much change to give. It did this on old Room master, when we inserted cash as form of payment, the foreign currency calculator used to...

Messaging inhouse shows buttons to click on for CUT COPY PASTE but they do not work. Please activate these or remove them as they are confusing- they do NOTHING.

1. When you go to Edit Credit card details, it removes all the details that are in there, for example if you just want to go amend the name of the credit card only, it removes the whole numbers and expiry date. Can we allow the system to Edit Cred...

Allow for the system to understand and adjust minimum nights. Example: if a three night minimum is set for Friday, Saturday and Sunday; at the day end close on Friday, there are now only two nights left for the weekend. At this point, you have to ...

Can there please be a report that shows all room moves that we can search by date as well. This would be helpful so we can see if we can change any rooms moves for guests when we receive cancellations.

It is very annoying that you have to say OK to save your reservation - but then it kicks you out of the reservation. There should be a SAVE option and a SAVE & EXIT option. When you go in to make a change on a reservation that is not for the s...

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