Front Desk and Reservations

During the check-in process screen there is an option to just click a "check-in" button rather than the "Check-in/Guest Ledger" button. Please remove the single "check-in" button because if a guest has paid their deposit in advance and this button...

The default field is the last name when adding additional names. You then need to back tab to get to the first name, which doesn't make sense.

Be able to look up who was in a particular room on any date in the past via a range of dates.

I think it would be useful to be able to batch delete old guest profiles instead of having to manually delete them one by one. An Automatic feature to delete those that have been inactive for a set amount of time would also be super helpful. We've...

Duplication Observation: RoomMaster 18 automatically transfers the payment card details from the original reservation to the duplicated booking if there is a credit card on file. RoomMaster 18 lacks the functionality to erase a previously input ca...

If a minimum stay is assigned (for example a 3 day weekend) but a one night stay hole results from bookings on either side, if we delete the minimum stay, it drops for all rooms. Suggest create a grid view that would allow the minimum stay to be c...

Please have individual deposit information and the date the deposits were made transferred into folio instead of just the total.

Why can't we copy/paste into email/printed guest letters?

We have recently migrated from Roommaster 17 to Roommaster 18 on the cloud-based version. PROBLEM: When viewing individual reservations or folios and we append a flag, the flag is being truncated by the web browser. It is not possible for us to vi...

I would like to see the phone number on the folio blue box area. Name, address and country are observable but not the phone numbers.