Skip to Main Content
roomMaster Cloud Ideas
ADD A NEW IDEA

Front Desk and Reservations

Showing 64 of 139

Arrivals, Stayovers, and Departures for any given day

right now there is a report called this but it does not show arrivals and departures, only stayovers.
Megan Kolesar over 1 year ago in Front Desk and Reservations 0 Needs review

Have a password for adding discounts larger than a certain amount

Being able to set a max discount amount individual agents could give without needing management approval (password) would be helpful. Right now there is only a way to disable the discount function per user but being able to have a limit they could...
Billy Wolfe about 1 year ago in Front Desk and Reservations 0 Needs review

Reserve screen

the flag in the on-premise verision showed the flaf description which was helpful. The cloud verison only shows 'a flag'. Not very helpful as being colour blind I do not see the colors and even if I did I wouldn't recall 6 reasons from 6 colours. ...
Guest over 1 year ago in Front Desk and Reservations 0 Needs review

Please eliminate the unnecessary window after printing

I believe it's a glitch, a second print page option appear after documents are printed.
Guest 5 months ago in Front Desk and Reservations 0 Needs review

Need to have the ability to Scan ID's / Passports

We really need to have the ability to ScanID's & passports so that we have a better defense against any possible chargeback requests.
Guest over 1 year ago in Front Desk and Reservations 0 Already exists

Flags for prior guest folios

We've lost the ability to flag prior guest folios - if follow up with a guest is needed this was a useful tool to quickly find the folio. Please bring this back!
Guest over 1 year ago in Front Desk and Reservations 0 Needs review

Hide rates for pre-paid OTAs

According to Expedia, Booking.com and so forth we should not be sharing rates with guests - how can we hide them on the Sign-In sheets?
Guest 11 months ago in Front Desk and Reservations 0 Already exists

Add a field for a Housekeeping Staff Gratuity - similar to the Discount Field

We currently have to add a Special Code to a stay and manually calculate a lodging gratuity. Having the field in the Information Screen that tied to the lodging rate would be helpful.
Bonnie Philliber over 1 year ago in Front Desk and Reservations 0 Needs review

Daily Note location above the actual day on calendar.

It would be great to mark on-site events and holidays as well as any other note pertaining to the day.
Steve Hand 12 months ago in Front Desk and Reservations 0 Needs review

Sign-in sheets - No rates

We need an option to print Sign-Inn Sheets with no rates individually.
Guest 6 months ago in Front Desk and Reservations 0 Needs review