Skip to Main Content
roomMaster Cloud Ideas
ADD A NEW IDEA

Front Desk and Reservations

Showing 62 of 127

Create a way to change blanket assigned minimum says by specific date and room.

If a minimum stay is assigned (for example a 3 day weekend) but a one night stay hole results from bookings on either side, if we delete the minimum stay, it drops for all rooms. Suggest create a grid view that would allow the minimum stay to be c...
Guest over 1 year ago in Front Desk and Reservations 0 Needs review

Adding Additional Names - Start at First Name

The default field is the last name when adding additional names. You then need to back tab to get to the first name, which doesn't make sense.
Guest about 1 year ago in Front Desk and Reservations 0 Needs review

Copy/Paste into Guest Letters

Why can't we copy/paste into email/printed guest letters?
Guest about 1 year ago in Front Desk and Reservations 0 Needs review

Hide rates for pre-paid OTAs

According to Expedia, Booking.com and so forth we should not be sharing rates with guests - how can we hide them on the Sign-In sheets?
Guest 7 months ago in Front Desk and Reservations 0 Already exists

Arrivals, Stayovers, and Departures for any given day

right now there is a report called this but it does not show arrivals and departures, only stayovers.
Megan Kolesar about 1 year ago in Front Desk and Reservations 0 Needs review

History of Room#

Be able to look up who was in a particular room on any date in the past via a range of dates.
Guest over 1 year ago in Front Desk and Reservations 0 Already exists

Need to have the ability to Scan ID's / Passports

We really need to have the ability to ScanID's & passports so that we have a better defense against any possible chargeback requests.
Guest 11 months ago in Front Desk and Reservations 0 Already exists

Daily Note location above the actual day on calendar.

It would be great to mark on-site events and holidays as well as any other note pertaining to the day.
Steve Hand 7 months ago in Front Desk and Reservations 0 Needs review

Reserve screen

the flag in the on-premise verision showed the flaf description which was helpful. The cloud verison only shows 'a flag'. Not very helpful as being colour blind I do not see the colors and even if I did I wouldn't recall 6 reasons from 6 colours. ...
Guest about 1 year ago in Front Desk and Reservations 0 Needs review

Flags for prior guest folios

We've lost the ability to flag prior guest folios - if follow up with a guest is needed this was a useful tool to quickly find the folio. Please bring this back!
Guest 12 months ago in Front Desk and Reservations 0 Needs review