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Front Desk and Reservations

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Reserve screen

the flag in the on-premise verision showed the flaf description which was helpful. The cloud verison only shows 'a flag'. Not very helpful as being colour blind I do not see the colors and even if I did I wouldn't recall 6 reasons from 6 colours. ...
Guest over 1 year ago in Front Desk and Reservations 0 Needs review

Please eliminate the unnecessary window after printing

I believe it's a glitch, a second print page option appear after documents are printed.
Guest 5 months ago in Front Desk and Reservations 0 Needs review

Flags for prior guest folios

We've lost the ability to flag prior guest folios - if follow up with a guest is needed this was a useful tool to quickly find the folio. Please bring this back!
Guest over 1 year ago in Front Desk and Reservations 0 Needs review

Add a field for a Housekeeping Staff Gratuity - similar to the Discount Field

We currently have to add a Special Code to a stay and manually calculate a lodging gratuity. Having the field in the Information Screen that tied to the lodging rate would be helpful.
Bonnie Philliber over 1 year ago in Front Desk and Reservations 0 Needs review

Daily Note location above the actual day on calendar.

It would be great to mark on-site events and holidays as well as any other note pertaining to the day.
Steve Hand 12 months ago in Front Desk and Reservations 0 Needs review

Sign-in sheets - No rates

We need an option to print Sign-Inn Sheets with no rates individually.
Guest 6 months ago in Front Desk and Reservations 0 Needs review

Use credit card machine to populate info into reservation

For walk-ins reservations allow the CC machine to capture CC info and guest name to populate fields in the reservation.
Guest 6 months ago in Front Desk and Reservations 2 Needs review

Add capability to duplicate/copy reservation from guest folio

Clicking on "More Options" tab we could have the option to copy the reservation, including Credit Card information.
Guest 6 months ago in Front Desk and Reservations 1 Needs review

Post POS to Incidentals subfolder

roomMaster receives posts to rooms from POS in the master folio, would be nice if they posted automatically to incidentals when the settings were set.
Guest over 1 year ago in Front Desk and Reservations 0 Needs review

Room Upgrade Accommodation Charge Posted to Incidental Folder Automatically per Day

We have an insurance company that will only pay for one room type. But the individual guest can have an upgrade if they pay the difference in the room rate. In OPERA we were able to set up the direct billing to the company, and in an incendental f...
Guest over 1 year ago in Front Desk and Reservations 0 Needs review