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roomMaster Cloud Ideas
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Front Desk and Reservations

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Have a password for adding discounts larger than a certain amount

Being able to set a max discount amount individual agents could give without needing management approval (password) would be helpful. Right now there is only a way to disable the discount function per user but being able to have a limit they could...
Billy Wolfe over 1 year ago in Front Desk and Reservations 0 Needs review

Please eliminate the unnecessary window after printing

I believe it's a glitch, a second print page option appear after documents are printed.
Guest 10 months ago in Front Desk and Reservations 0 Needs review

Remove the single "Check-in button"

During the check-in process screen there is an option to just click a "check-in" button rather than the "Check-in/Guest Ledger" button. Please remove the single "check-in" button because if a guest has paid their deposit in advance and this button...
Terri Gibson about 1 year ago in Front Desk and Reservations 0 Needs review

Create a way to change blanket assigned minimum says by specific date and room.

If a minimum stay is assigned (for example a 3 day weekend) but a one night stay hole results from bookings on either side, if we delete the minimum stay, it drops for all rooms. Suggest create a grid view that would allow the minimum stay to be c...
Guest about 2 years ago in Front Desk and Reservations 0 Needs review

Transfer information from reservation to Folio to include deposit info break down.

Please have individual deposit information and the date the deposits were made transferred into folio instead of just the total.
Guest almost 2 years ago in Front Desk and Reservations 0 Needs review

Post POS to Incidentals subfolder

roomMaster receives posts to rooms from POS in the master folio, would be nice if they posted automatically to incidentals when the settings were set.
Guest almost 2 years ago in Front Desk and Reservations 0 Needs review

Reserve screen

the flag in the on-premise verision showed the flaf description which was helpful. The cloud verison only shows 'a flag'. Not very helpful as being colour blind I do not see the colors and even if I did I wouldn't recall 6 reasons from 6 colours. ...
Guest almost 2 years ago in Front Desk and Reservations 0 Needs review

Flag Visibility

We have recently migrated from Roommaster 17 to Roommaster 18 on the cloud-based version. PROBLEM: When viewing individual reservations or folios and we append a flag, the flag is being truncated by the web browser. It is not possible for us to vi...
Front Desk Crystal Inn Hotel & Suites over 1 year ago in Front Desk and Reservations 0 Needs review

Add Phone Number to Folio Blue Box

I would like to see the phone number on the folio blue box area. Name, address and country are observable but not the phone numbers.
Tyson Lesmeister over 1 year ago in Front Desk and Reservations 0 Needs review

Allow option to require guests to enter in occupancy number

Provide an option for managers to REQUIRE guests, when booking online, MUST enter in their number of occupants. Right now it defaults to 2 and a lot of people overlook this important option, meaning people will book the room and it shows as 2 adul...
Guest over 2 years ago in Front Desk and Reservations 0 Needs review