Front Desk and Reservations

We currently have to add a Special Code to a stay and manually calculate a lodging gratuity. Having the field in the Information Screen that tied to the lodging rate would be helpful.

roomMaster receives posts to rooms from POS in the master folio, would be nice if they posted automatically to incidentals when the settings were set.

a Calculator feature to bring up would be handy. There used to be one.

We have an insurance company that will only pay for one room type. But the individual guest can have an upgrade if they pay the difference in the room rate. In OPERA we were able to set up the direct billing to the company, and in an incendental f...

We have lost access to our guest history for names with apostrophes and hyphens.

Provide an option for managers to REQUIRE guests, when booking online, MUST enter in their number of occupants. Right now it defaults to 2 and a lot of people overlook this important option, meaning people will book the room and it shows as 2 adul...

There's no obvious way to change titles (e.g. Mr, Ms, Dr, etc.)

Expired card notification no longer pops up to get our attention. For example previously if a booking drops in from GDS or made direct for March 2024 reservation and their credit card expires December 2023, a message would pop-up before we close t...