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Front Desk and Reservations

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When printing all sign-in sheets from Reports Tab, please eliminate the canceled reservations from printing

Canceled reservations got printed along, when we only need the active reservations for the day.
Guest 6 months ago in Front Desk and Reservations 2 Already exists

Use credit card machine to populate info into reservation

For walk-ins reservations allow the CC machine to capture CC info and guest name to populate fields in the reservation.
Guest 6 months ago in Front Desk and Reservations 2 Needs review

Add capability to duplicate/copy reservation from guest folio

Clicking on "More Options" tab we could have the option to copy the reservation, including Credit Card information.
Guest 6 months ago in Front Desk and Reservations 1 Needs review

Post POS to Incidentals subfolder

roomMaster receives posts to rooms from POS in the master folio, would be nice if they posted automatically to incidentals when the settings were set.
Guest over 1 year ago in Front Desk and Reservations 0 Needs review

Room Upgrade Accommodation Charge Posted to Incidental Folder Automatically per Day

We have an insurance company that will only pay for one room type. But the individual guest can have an upgrade if they pay the difference in the room rate. In OPERA we were able to set up the direct billing to the company, and in an incendental f...
Guest over 1 year ago in Front Desk and Reservations 0 Needs review

Adding a search function for codes would be very handy

No description provided
Guest about 1 year ago in Front Desk and Reservations 0 Needs review

Calculator feature

a Calculator feature to bring up would be handy. There used to be one.
Joanne Muenzer about 1 year ago in Front Desk and Reservations 0 Needs review

Allow option to require guests to enter in occupancy number

Provide an option for managers to REQUIRE guests, when booking online, MUST enter in their number of occupants. Right now it defaults to 2 and a lot of people overlook this important option, meaning people will book the room and it shows as 2 adul...
Guest almost 2 years ago in Front Desk and Reservations 0 Needs review

names with apostrophes and dashes

We have lost access to our guest history for names with apostrophes and hyphens.
Wendy Fountain over 1 year ago in Front Desk and Reservations 0 Needs review

Change Titles on Profiles

There's no obvious way to change titles (e.g. Mr, Ms, Dr, etc.)
Guest over 1 year ago in Front Desk and Reservations 0 Already exists