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Front Desk and Reservations

Showing 69 of 151

Add a field for a Housekeeping Staff Gratuity - similar to the Discount Field

We currently have to add a Special Code to a stay and manually calculate a lodging gratuity. Having the field in the Information Screen that tied to the lodging rate would be helpful.
Bonnie Philliber over 1 year ago in Front Desk and Reservations 0 Needs review

CREDIT CARD EXPIRY DATE ALERT

Expired card notification no longer pops up to get our attention. For example previously if a booking drops in from GDS or made direct for March 2024 reservation and their credit card expires December 2023, a message would pop-up before we close t...
Guest over 1 year ago in Front Desk and Reservations 0 Already exists

Hide rates for pre-paid OTAs

According to Expedia, Booking.com and so forth we should not be sharing rates with guests - how can we hide them on the Sign-In sheets?
Guest about 1 year ago in Front Desk and Reservations 0 Already exists

Daily Note location above the actual day on calendar.

It would be great to mark on-site events and holidays as well as any other note pertaining to the day.
Steve Hand about 1 year ago in Front Desk and Reservations 0 Needs review

Please eliminate the unnecessary window after printing

I believe it's a glitch, a second print page option appear after documents are printed.
Guest 7 months ago in Front Desk and Reservations 0 Needs review

Post POS to Incidentals subfolder

roomMaster receives posts to rooms from POS in the master folio, would be nice if they posted automatically to incidentals when the settings were set.
Guest almost 2 years ago in Front Desk and Reservations 0 Needs review

Room Upgrade Accommodation Charge Posted to Incidental Folder Automatically per Day

We have an insurance company that will only pay for one room type. But the individual guest can have an upgrade if they pay the difference in the room rate. In OPERA we were able to set up the direct billing to the company, and in an incendental f...
Guest almost 2 years ago in Front Desk and Reservations 0 Needs review

Sign-in sheets - No rates

We need an option to print Sign-Inn Sheets with no rates individually.
Guest 8 months ago in Front Desk and Reservations 0 Needs review

When printing all sign-in sheets from Reports Tab, please eliminate the canceled reservations from printing

Canceled reservations got printed along, when we only need the active reservations for the day.
Guest 8 months ago in Front Desk and Reservations 2 Already exists

Use credit card machine to populate info into reservation

For walk-ins reservations allow the CC machine to capture CC info and guest name to populate fields in the reservation.
Guest 8 months ago in Front Desk and Reservations 2 Needs review