Front Desk and Reservations

Clicking on "More Options" tab we could have the option to copy the reservation, including Credit Card information.

Provide an option for managers to REQUIRE guests, when booking online, MUST enter in their number of occupants. Right now it defaults to 2 and a lot of people overlook this important option, meaning people will book the room and it shows as 2 adul...

a Calculator feature to bring up would be handy. There used to be one.

We have lost access to our guest history for names with apostrophes and hyphens.

There's no obvious way to change titles (e.g. Mr, Ms, Dr, etc.)

When entering a credit card in a reservation etc, Valpay immediately requests a token. The credit card can not be saved without it. Since having Valpay we have major connection losses at least 6 times. When this happens we can't take a reservation...

I would find this very helpful. For example, we have only 1 room type that is pet friendly, I cannot make it to where adding a pet charge online only shows up for only that room type. It shows up for ALL rooms, or NO rooms. Very problematic. Same ...