roomMaster Cloud Ideas
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Add capability to duplicate/copy reservation from guest folio

Clicking on "More Options" tab we could have the option to copy the reservation, including Credit Card information.
Guest 11 months ago in Front Desk and Reservations 1 Needs review

Quickbooks Online export

I have been using IIF files to export from roomMaster to Quickbooks desktop for over 20 years. Intuit is forcing it's users to switch to Quickbooks Online (QBO) which doesn't support IIF files. Can Innquest work out another method for exporting ro...
Guest almost 2 years ago in Accounting and Night Audit 0 Needs review

POSITIONING THE TRANSACTION BOX ABIT LOWER

No description provided
Guest almost 2 years ago in Front Desk and Reservations 0 Needs review

Custom Report in grid Form

So recently we created a custom report that shows us the airlines sign in sheets but we were not able to create the report in grid form it was just created as a normal plane report .please check the attachment below. Thank you
Guest almost 2 years ago in Reporting 0 Needs review

Valpay Credit Card Token Request

When entering a credit card in a reservation etc, Valpay immediately requests a token. The credit card can not be saved without it. Since having Valpay we have major connection losses at least 6 times. When this happens we can't take a reservation...
Dawn Milbury almost 2 years ago in Front Desk and Reservations 0 Needs review

More than 1 Option for CC Processing

Room Master needs to provide options to their new CC Processor ValPay. Per Valpay, they are the only processor allowed with Room Master Cloud and their rates are way too high! It will cost our property approximately $25k in additional CC Fees annu...
Guest about 2 years ago in Accounting and Night Audit 0 Needs review

Build Group Blocks by Room Number per date "High Priority"

Our property builds group blocks by room number (not room type) and we need to be able to allow guests to reserve for shorter length of stay than the dates that are blocked within the group. We really need a solution to this issue. In Webrez (prio...
Terri Gibson about 1 year ago in Group Blocks 0 Needs review

Allow option for management to add or remove inventory items based on different rooms

I would find this very helpful. For example, we have only 1 room type that is pet friendly, I cannot make it to where adding a pet charge online only shows up for only that room type. It shows up for ALL rooms, or NO rooms. Very problematic. Same ...
Guest over 2 years ago in Front Desk and Reservations 0 Needs review

Additional Mobile Keylock Interfaces

Various Locks are used in the Caribbean, many with Bluetooth interfaces. A common one is Salto Locks. It would be great to have the option to create mobile keys in QuickInn for these locks.
Guest over 2 years ago in Interfaces 0 Needs review

Make Setup Windows Larger

We have these large monitors yet all of the setup windows such as "Setup/Configuration" is Shipped in this tiny window that uses a quarter of my monitor. Please make these windows use the full screen or make them adjustable so users can make them ...
Guest over 2 years ago in Interfaces 0 Needs review