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Filter/sort by Agent ID broken

The sorting is broken. My numbers are showing: 1, 10, 100, 101, 102 etc. and so forth - This should show: 1,2,3,4,5 etc.
Guest almost 2 years ago in Travel Agents 0 Needs review

Quickbooks Online export

I have been using IIF files to export from roomMaster to Quickbooks desktop for over 20 years. Intuit is forcing it's users to switch to Quickbooks Online (QBO) which doesn't support IIF files. Can Innquest work out another method for exporting ro...
Guest about 2 years ago in Accounting and Night Audit 0 Needs review

POSITIONING THE TRANSACTION BOX ABIT LOWER

No description provided
Guest about 2 years ago in Front Desk and Reservations 0 Needs review

Custom Report in grid Form

So recently we created a custom report that shows us the airlines sign in sheets but we were not able to create the report in grid form it was just created as a normal plane report .please check the attachment below. Thank you
Guest about 2 years ago in Reporting 0 Needs review

Valpay Credit Card Token Request

When entering a credit card in a reservation etc, Valpay immediately requests a token. The credit card can not be saved without it. Since having Valpay we have major connection losses at least 6 times. When this happens we can't take a reservation...
Dawn Milbury about 2 years ago in Front Desk and Reservations 0 Needs review

Transporting guest's email from reservation to folio, once guest checks in.

Guest's email is transported to guest's profile from reservation. However, is not available in the folio and consequently is not populating in the email form when it's needed.
Guest about 1 year ago in Configuration and Settings 5 Needs review

Sign-in sheets - No rates

We need an option to print Sign-Inn Sheets with no rates individually.
Guest about 1 year ago in Front Desk and Reservations 0 Needs review

Use credit card machine to populate info into reservation

For walk-ins reservations allow the CC machine to capture CC info and guest name to populate fields in the reservation.
Guest about 1 year ago in Front Desk and Reservations 2 Needs review

Add capability to duplicate/copy reservation from guest folio

Clicking on "More Options" tab we could have the option to copy the reservation, including Credit Card information.
Guest about 1 year ago in Front Desk and Reservations 1 Needs review

More than 1 Option for CC Processing

Room Master needs to provide options to their new CC Processor ValPay. Per Valpay, they are the only processor allowed with Room Master Cloud and their rates are way too high! It will cost our property approximately $25k in additional CC Fees annu...
Guest over 2 years ago in Accounting and Night Audit 0 Needs review