Skip to Main Content
roomMaster Cloud Ideas
ADD A NEW IDEA

All ideas

Showing 14

Search Credit Card Transactions for any Date

Be able to search for a credit card transaction by the type of card for any date.
Guest almost 2 years ago in Accounting and Night Audit 0 Already exists

Skip requiring credit card type code before tapping

With every check-in, I have to ask the guest what kind of credit card they will be using. The guests hear this as me asking for the card and try to hand it to me. It is awkward and a waste of time. Other businesses don't need to ask this before ta...
Kate Tweedie 3 months ago in Configuration and Settings 2 Already exists

Overriding Rates on Future reservations after a Rate Increase

After making a $5.00 rate increase in our system - we are now noticing future reservations that have over-ridden rates - subsequently deleting the rate code WHICH NEEDS TO REMAIN. This system seems to take every opportunity to wipe out a rate code...
Guest over 1 year ago in Front Desk and Reservations 0 Already exists

History of Room#

Be able to look up who was in a particular room on any date in the past via a range of dates.
Guest almost 2 years ago in Front Desk and Reservations 0 Already exists

Change Journal for Housekeeping

I would like to see who made the changes from clean to dirty room, history of when the room changed status and by who
Megan Kolesar over 1 year ago in Housekeeping and/or Maintenance 0 Already exists

Need to have the ability to Scan ID's / Passports

We really need to have the ability to ScanID's & passports so that we have a better defense against any possible chargeback requests.
Guest over 1 year ago in Front Desk and Reservations 0 Already exists

Hide rates for pre-paid OTAs

According to Expedia, Booking.com and so forth we should not be sharing rates with guests - how can we hide them on the Sign-In sheets?
Guest 11 months ago in Front Desk and Reservations 0 Already exists

When printing all sign-in sheets from Reports Tab, please eliminate the canceled reservations from printing

Canceled reservations got printed along, when we only need the active reservations for the day.
Guest 6 months ago in Front Desk and Reservations 2 Already exists

Add room number Information to Arrivals at Quick Room Display

At Quick Room display, In the list of the arrivals for the day, it shows confirmation number only. It would be very helpful if room number was displayed instead.
Guest 6 months ago in Configuration and Settings 3 Already exists

Allow rates, and discounts to be disabled at a certain occupancy, and days

It would be nice if there was a way for us to have the computer automatically disable rates, and discounts on certain occupancy, and days. As of now we are just using a rule that warns the agent when we are at that occupancy that way they know not...
Daniel Woods almost 2 years ago in  0 Already exists