All ideas

Hello, It is extremely disappointing that there is not a function to omit specific folios from the auto-post function. At my hotel, we charge a nightly parking fee, and we are only able to auto-post the first night because if we select the "Post t...

Be able to search for a credit card transaction by the type of card for any date.

After making a $5.00 rate increase in our system - we are now noticing future reservations that have over-ridden rates - subsequently deleting the rate code WHICH NEEDS TO REMAIN. This system seems to take every opportunity to wipe out a rate code...

Be able to look up who was in a particular room on any date in the past via a range of dates.

I would like to see who made the changes from clean to dirty room, history of when the room changed status and by who

We really need to have the ability to ScanID's & passports so that we have a better defense against any possible chargeback requests.

With every check-in, I have to ask the guest what kind of credit card they will be using. The guests hear this as me asking for the card and try to hand it to me. It is awkward and a waste of time. Other businesses don't need to ask this before ta...

Expired card notification no longer pops up to get our attention. For example previously if a booking drops in from GDS or made direct for March 2024 reservation and their credit card expires December 2023, a message would pop-up before we close t...

According to Expedia, Booking.com and so forth we should not be sharing rates with guests - how can we hide them on the Sign-In sheets?

It would be nice if there was a way for us to have the computer automatically disable rates, and discounts on certain occupancy, and days. As of now we are just using a rule that warns the agent when we are at that occupancy that way they know not...