All ideas

Using the HTML5 client, printing is slow and cumbersome, COM ports cannot be mapped meaning cash drawers will not work, and there is a high latency making the overall user experience poor and frustrating. HTML5 is a great option for remote access ...

There are so many things that are not up to scratch with the Cloud version of roomMaster. It is so frustrating and cumbersome to use. *We have no access to backups. *I'm not convinced the platform is secure as it's shared with a bunch of other pro...

Prior to roomMaster 18, there used to be an option to change the menu from CAPITALS to Title Case. Bring it back. I hate the menu SHOUTING AT ME ALL DAY.

Bring back the ability to view ALL FOLIOS (including Desk folios) on one tab

Prior to roomMaster 18 we could press Ctrl+F to search for a record. This has been removed and replaced with the new 'Find' button whereby you have to TAKE YOUR HANDS OFF THE KEYBOARD and click on the Find button. Why not bring back the Ctrl+F sho...

Add the option to press escape to close the credit card details, instead of having to use the mouse

To make it a more user friendly environment, please make sure that we can type the expiry date in instead of having to take the hands off the keyboard and use the drop downs.

Prior to roomMaster 18, there was a button that you could simply click on and enter a Denial. Quick and easy. Now, you have to go into the 'Reservation Denials' form (at least you can press Ctrl+Alt+L), and then click Insert, and then enter the de...

Since moving to the cloud, our cash drawer no longer works. The client accessing the RDP does not map local ports. However, having researched the client used by roomMaster cloud extensively, we have noted that it is possible to map these ports bot...

The ability to change the default hold type exists within Setup-configuration-reservations, as does the ability to customise the hold types to suit your property when you click on the 'Hold Types' button under the same section. However, the abilit...