User Interface

There are so many things that are not up to scratch with the Cloud version of roomMaster. It is so frustrating and cumbersome to use. *We have no access to backups. *I'm not convinced the platform is secure as it's shared with a bunch of other pro...

Prior to roomMaster 18, there used to be an option to change the menu from CAPITALS to Title Case. Bring it back. I hate the menu SHOUTING AT ME ALL DAY.

Prior to roomMaster 18 we could press Ctrl+F to search for a record. This has been removed and replaced with the new 'Find' button whereby you have to TAKE YOUR HANDS OFF THE KEYBOARD and click on the Find button. Why not bring back the Ctrl+F sho...

Using the HTML5 client, printing is slow and cumbersome, COM ports cannot be mapped meaning cash drawers will not work, and there is a high latency making the overall user experience poor and frustrating. HTML5 is a great option for remote access ...

when you log in, if you have a new Unread Message in your mailbox. It should come up with a Pop-up box as soon as you sign in, saying you have a New Message. This used to do this before in Old Room master, but icloud version does not do it.

The ability to change the default hold type exists within Setup-configuration-reservations, as does the ability to customise the hold types to suit your property when you click on the 'Hold Types' button under the same section. However, the abilit...

When entering a credit card, automatic set the cursor focus to the first field, ie credit card number. Enable user to enter month and date using the keyboard instead of forcing user to remove their hands from the keyboard to use the mouse. Constan...

I recently migrated to Room Master Cloud from your desktop product which we used for over 20 years. We used to be able to look at desk folios sorted in different ways. We almost always sorted them by name. Currently Desk Folios are sorted by check...

When you look for the list of desk folios, guest to checkout or guest checked out, you get the list BUT that list is not sortable by name. Yes you can use the filter option, but it is way more convenient so simply have a sorted list by room number...

It would be really handy if we were able to print multiple reports in one go, rather than having to pull each report up individually and print one at a time. The ability to set up a batch would allow each property to customize their own preset que...