Front Desk and Reservations

After making a $5.00 rate increase in our system - we are now noticing future reservations that have over-ridden rates - subsequently deleting the rate code WHICH NEEDS TO REMAIN. This system seems to take every opportunity to wipe out a rate code...

When in the reserve screen, unless a filter is applied, we are no longer able to see any reservations with check in dates prior to today. This is useful to be able to quickly look up prior guests and duplicate their reservations. For our property ...

When in a folios tab by room number you should be able to type that number in and have it go to that room Also by name the ability to enter letters to get to the names starting with that letter

Reservation records open fine but folio records open in a bad position (the bottom of the window is obstructed). Can the latter not open in the same position as the res record? It would then be displayed in full. Compare :

Duplication Observation: RoomMaster 18 automatically transfers the payment card details from the original reservation to the duplicated booking if there is a credit card on file. RoomMaster 18 lacks the functionality to erase a previously input ca...

I think it would be useful to be able to batch delete old guest profiles instead of having to manually delete them one by one. An Automatic feature to delete those that have been inactive for a set amount of time would also be super helpful. We've...

We have recently migrated from Roommaster 17 to Roommaster 18 on the cloud-based version. PROBLEM: When viewing individual reservations or folios and we append a flag, the flag is being truncated by the web browser. It is not possible for us to vi...

I would like to see the phone number on the folio blue box area. Name, address and country are observable but not the phone numbers.

Please have individual deposit information and the date the deposits were made transferred into folio instead of just the total.

Being able to set a max discount amount individual agents could give without needing management approval (password) would be helpful. Right now there is only a way to disable the discount function per user but being able to have a limit they could...