Front Desk and Reservations

I would like to see the phone number on the folio blue box area. Name, address and country are observable but not the phone numbers.

Provide an option for managers to REQUIRE guests, when booking online, MUST enter in their number of occupants. Right now it defaults to 2 and a lot of people overlook this important option, meaning people will book the room and it shows as 2 adul...

We've lost the ability to flag prior guest folios - if follow up with a guest is needed this was a useful tool to quickly find the folio. Please bring this back!

We have lost access to our guest history for names with apostrophes and hyphens.

We currently have to add a Special Code to a stay and manually calculate a lodging gratuity. Having the field in the Information Screen that tied to the lodging rate would be helpful.

We have an insurance company that will only pay for one room type. But the individual guest can have an upgrade if they pay the difference in the room rate. In OPERA we were able to set up the direct billing to the company, and in an incendental f...

It would be great to mark on-site events and holidays as well as any other note pertaining to the day.

a Calculator feature to bring up would be handy. There used to be one.