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Required E-Signature For IQ-Webook (Proving Agreement to Deposit/Cancellation Policies) To Win Chargebacks

We are losing chargebacks with customers who book through Webbook. We are often told because there is no "signature" as a part of the confirmation process in Webbook, there is no way to prove the customer agreed to the deposit, cancellation polici...
Guest 11 months ago in User Interface 0 Needs review

Create a way to change blanket assigned minimum says by specific date and room.

If a minimum stay is assigned (for example a 3 day weekend) but a one night stay hole results from bookings on either side, if we delete the minimum stay, it drops for all rooms. Suggest create a grid view that would allow the minimum stay to be c...
Guest over 2 years ago in Front Desk and Reservations 0 Needs review

Ability to change credit card hold type

The ability to change the default hold type exists within Setup-configuration-reservations, as does the ability to customise the hold types to suit your property when you click on the 'Hold Types' button under the same section. However, the abilit...
Robert Frischke 6 months ago in User Interface 0 Needs review

Streamline credit card entry process (where EFTPOS is not integrated)

When entering a credit card, automatic set the cursor focus to the first field, ie credit card number. Enable user to enter month and date using the keyboard instead of forcing user to remove their hands from the keyboard to use the mouse. Constan...
Robert Frischke 6 months ago in User Interface 0 Needs review

Remove the single "Check-in button"

During the check-in process screen there is an option to just click a "check-in" button rather than the "Check-in/Guest Ledger" button. Please remove the single "check-in" button because if a guest has paid their deposit in advance and this button...
Terri Gibson over 1 year ago in Front Desk and Reservations 0 Needs review

Ability to see notes by user on guest profiles by quick lookup

No description provided
Guest over 2 years ago in User Interface 0 Needs review

Transfer information from reservation to Folio to include deposit info break down.

Please have individual deposit information and the date the deposits were made transferred into folio instead of just the total.
Guest almost 2 years ago in Front Desk and Reservations 0 Needs review

Please eliminate the unnecessary window after printing

I believe it's a glitch, a second print page option appear after documents are printed.
Guest about 1 year ago in Front Desk and Reservations 0 Needs review

Post POS to Incidentals subfolder

roomMaster receives posts to rooms from POS in the master folio, would be nice if they posted automatically to incidentals when the settings were set.
Guest about 2 years ago in Front Desk and Reservations 0 Needs review

Reserve screen

the flag in the on-premise verision showed the flaf description which was helpful. The cloud verison only shows 'a flag'. Not very helpful as being colour blind I do not see the colors and even if I did I wouldn't recall 6 reasons from 6 colours. ...
Guest about 2 years ago in Front Desk and Reservations 0 Needs review