All ideas

We have lost access to our guest history for names with apostrophes and hyphens.

Support NZ providers of short-term accommodation to submit monthly ADP Data for the industry statistics, in the form of directions or a ready made report and/ or automation option. The key monthly statistics being: Total stay units available and T...

Our property builds group blocks by room number (not room type) and we need to be able to allow guests to reserve for shorter length of stay than the dates that are blocked within the group. We really need a solution to this issue. In Webrez (prio...

I have been using IIF files to export from roomMaster to Quickbooks desktop for over 20 years. Intuit is forcing it's users to switch to Quickbooks Online (QBO) which doesn't support IIF files. Can Innquest work out another method for exporting ro...

So recently we created a custom report that shows us the airlines sign in sheets but we were not able to create the report in grid form it was just created as a normal plane report .please check the attachment below. Thank you

When entering a credit card in a reservation etc, Valpay immediately requests a token. The credit card can not be saved without it. Since having Valpay we have major connection losses at least 6 times. When this happens we can't take a reservation...

Room Master needs to provide options to their new CC Processor ValPay. Per Valpay, they are the only processor allowed with Room Master Cloud and their rates are way too high! It will cost our property approximately $25k in additional CC Fees annu...

I would find this very helpful. For example, we have only 1 room type that is pet friendly, I cannot make it to where adding a pet charge online only shows up for only that room type. It shows up for ALL rooms, or NO rooms. Very problematic. Same ...

Processing dayend close prior to closing out RM Payments for the day results in (expected) discrepancies between RM Cloud and Payments.