Skip to Main Content
roomMaster Cloud Ideas
ADD A NEW IDEA

All ideas

Showing 135

Approval Authorizations should never automatically and /or arbitrarily drop off

We obtain a security/damage deposit at check in. We want to authorize this amount instead of processing a payment then release the authorized amount at will. We experience a high rate of damages by our guests. Our merchant fees are off the charts ...
Guest 10 months ago in Front Desk and Reservations 0 Needs review

Window opening position

Reservation records open fine but folio records open in a bad position (the bottom of the window is obstructed). Can the latter not open in the same position as the res record? It would then be displayed in full. Compare :
Guest almost 2 years ago in Front Desk and Reservations 0 Needs review

Calendar view of room(s) availability on WebBook

We have an enhancement request for iQ WebBook which is critical for our success using WebBook, from both our guests and owners perspectives (input and multiple complaints already received!) We must have a monthly calendar view of all unit(s) avail...
Guest over 1 year ago in Interfaces 0 Needs review

Premium rooms to auto float with standard pricing

It is very time consuming to build rate seasons for every roomtype, especially in a very dynamic market. Currently if a hotel has 8 roomtypes, we are building 5-6 roomtype lines for every season. Then having to adjust every line during any rate ch...
Guest 11 months ago in Rate Management 0 Needs review

Reserve screen no longer showing checked in reservations

When in the reserve screen, unless a filter is applied, we are no longer able to see any reservations with check in dates prior to today. This is useful to be able to quickly look up prior guests and duplicate their reservations. For our property ...
Guest over 1 year ago in Front Desk and Reservations 0 Needs review

View Only access

View Only access-- for users who want access to the system, but who you would like to not have the ability to change anything in reservations/configurations/etc.
Guest over 2 years ago in Configuration and Settings 0 Needs review

Add a Scan2PMS integration for roomMaster Cloud

Please add a Scan2PMS integration for roomMaster Cloud. It's been years.
Guest almost 2 years ago in Interfaces 0 Needs review

Delete Override Rate Function

Please make the over-ride rate function go away. It makes all integrity with a rate code disappear. Instead create a Rate Variance Report. Any rate that is changed will be reflected in a Rate Variance Report that can be viewed daily by management ...
Guest almost 2 years ago in Rate Management 0 Needs review

Adding Additional Names - Start at First Name

The default field is the last name when adding additional names. You then need to back tab to get to the first name, which doesn't make sense.
Guest over 1 year ago in Front Desk and Reservations 0 Needs review

Remove the single "Check-in button"

During the check-in process screen there is an option to just click a "check-in" button rather than the "Check-in/Guest Ledger" button. Please remove the single "check-in" button because if a guest has paid their deposit in advance and this button...
Terri Gibson about 1 year ago in Front Desk and Reservations 0 Needs review