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Ability to change credit card hold type

The ability to change the default hold type exists within Setup-configuration-reservations, as does the ability to customise the hold types to suit your property when you click on the 'Hold Types' button under the same section. However, the abilit...
Robert Frischke 3 months ago in User Interface 0 Needs review

Streamline credit card entry process (where EFTPOS is not integrated)

When entering a credit card, automatic set the cursor focus to the first field, ie credit card number. Enable user to enter month and date using the keyboard instead of forcing user to remove their hands from the keyboard to use the mouse. Constan...
Robert Frischke 3 months ago in User Interface 0 Needs review

Calendar view of room(s) availability on WebBook

We have an enhancement request for iQ WebBook which is critical for our success using WebBook, from both our guests and owners perspectives (input and multiple complaints already received!) We must have a monthly calendar view of all unit(s) avail...
Guest over 1 year ago in Interfaces 0 Needs review

ability to type a room number or last name in folios

When in a folios tab by room number you should be able to type that number in and have it go to that room Also by name the ability to enter letters to get to the names starting with that letter
Jodi Toland over 1 year ago in Front Desk and Reservations 0 Needs review

Entry Date

There is no more Entry Date filter in Reservations, nor is there a matching filter option (when filtering results). This is a VERY useful tool and should be reinstated.
Guest over 1 year ago in Front Desk and Reservations 0 Needs review

A Room Type Change should result in a Rate Change with that Rate Code

When checking a guest in - if they change their mind on what room type they want - and we change the room type - the corresponding rate should change for that room with the same corresponding rate code. We just had a situation where a guest wanted...
Guest about 2 years ago in Rate Management 0 Needs review

Rate Code Integrity.

The ability to change the rate on a rate code without losing the code. Your yielding/change option works sometimes - but not with all situations. Also, it seems that if the room is in for more than 4 days - it will not let you use the yielding opt...
Guest about 2 years ago in Rate Management 0 Needs review

Add First Name to the by "Room Number" Calendar View

Please give us an option to add the first name and last name to the calendar when viewing by "room number". We have a lot of large family reunions on our property and the calendar is extremely confusing when they all have the same last name. I was...
Terri Gibson about 1 year ago in Front Desk and Reservations 0 Needs review

Copy/Paste into Guest Letters

Why can't we copy/paste into email/printed guest letters?
Guest almost 2 years ago in Front Desk and Reservations 0 Needs review

Window opening position

Reservation records open fine but folio records open in a bad position (the bottom of the window is obstructed). Can the latter not open in the same position as the res record? It would then be displayed in full. Compare :
Guest almost 2 years ago in Front Desk and Reservations 0 Needs review