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Required E-Signature For IQ-Webook (Proving Agreement to Deposit/Cancellation Policies) To Win Chargebacks

We are losing chargebacks with customers who book through Webbook. We are often told because there is no "signature" as a part of the confirmation process in Webbook, there is no way to prove the customer agreed to the deposit, cancellation polici...
Guest 6 months ago in User Interface 0 Needs review

Fix the InnQuest services that interface with AdriaScan ID Scanners

The InnQuest services that interface with AdriaScan ID scanners intermittently goes down almost on a daily basis and we have had issues since day 1. Please can this be looked into and permantly fixed .
Anil Patel 7 months ago in Interfaces 0 Needs review

City Ledger overall training

No description provided
Guest about 1 year ago in City Ledger/Companies 0 Needs review

Add a field for a Housekeeping Staff Gratuity - similar to the Discount Field

We currently have to add a Special Code to a stay and manually calculate a lodging gratuity. Having the field in the Information Screen that tied to the lodging rate would be helpful.
Bonnie Philliber over 1 year ago in Front Desk and Reservations 0 Needs review

% Discount on room rate when building a special package

No description provided
Guest about 2 years ago in Configuration and Settings 0 Needs review

Daily Note location above the actual day on calendar.

It would be great to mark on-site events and holidays as well as any other note pertaining to the day.
Steve Hand about 1 year ago in Front Desk and Reservations 0 Needs review

Please eliminate the unnecessary window after printing

I believe it's a glitch, a second print page option appear after documents are printed.
Guest 7 months ago in Front Desk and Reservations 0 Needs review

Post POS to Incidentals subfolder

roomMaster receives posts to rooms from POS in the master folio, would be nice if they posted automatically to incidentals when the settings were set.
Guest almost 2 years ago in Front Desk and Reservations 0 Needs review

Can we add a couple of columns to the Company Master to use for memberships

We would like to be able to record two different memberships, noting their expirations at a glance on the Company Master
Guest about 1 year ago in  0 Needs review

Room Upgrade Accommodation Charge Posted to Incidental Folder Automatically per Day

We have an insurance company that will only pay for one room type. But the individual guest can have an upgrade if they pay the difference in the room rate. In OPERA we were able to set up the direct billing to the company, and in an incendental f...
Guest almost 2 years ago in Front Desk and Reservations 0 Needs review