All ideas

Can RoomMaster/InnQuest please please please implement this into the reservation taking process? It is costing us extra $$$$ to run cards without the CVV and ZIP code. We do not always have the option to add this information to the system during p...

Since moving to the cloud, we have lost the ability to copy and paste, text and pictures in my HTML letterts, this is extremely time consuming!! and when I want to add a link, it takes forever to write it down, then retype it and get it right in t...

Using the HTML5 client, printing is slow and cumbersome, COM ports cannot be mapped meaning cash drawers will not work, and there is a high latency making the overall user experience poor and frustrating. HTML5 is a great option for remote access ...

From folios when selecting GUEST TO CHECK OUT this sorts by date of check in from oldest to newest. Please have a way to have this show Alphabetically by last name.

Ever since we have gone to the cloud we can no longer print our sign-in / check in sheets automatically. We have to wait until the person is completely checked in and then when the screen goes away and we have to go back and find them again and th...

Prior to roomMaster 18, there was a button that you could simply click on and enter a Denial. Quick and easy. Now, you have to go into the 'Reservation Denials' form (at least you can press Ctrl+Alt+L), and then click Insert, and then enter the de...

Since moving to the cloud, our cash drawer no longer works. The client accessing the RDP does not map local ports. However, having researched the client used by roomMaster cloud extensively, we have noted that it is possible to map these ports bot...

Spell Checker in Notes and Mail

Again, a focus issue. Why is the cursor not focused in the find field? I only use the find function to 'find' stuff so why do I have to click in the find field when pulling the screen up? The same issue is true on the 'Reserve' screen.

Individually adding zip codes/postal codes into Roommaster so the city and country automatically autofill is extremely tedious and a task I will not do, we are far too busy for that. I would recommend either it gets added automatically or removed ...