All ideas

Be able to search for a credit card transaction by the type of card for any date.

Obviously a bit of an ambitious request, but we just moved to Cloud from an on-site deployment of RoomMaster and the latency in mouse/keyboard input is really killing my team here. We didn't expect a remote solution to be quite as responsive as ou...

With every check-in, I have to ask the guest what kind of credit card they will be using. The guests hear this as me asking for the card and try to hand it to me. It is awkward and a waste of time. Other businesses don't need to ask this before ta...

It is very time consuming to build rate seasons for every roomtype, especially in a very dynamic market. Currently if a hotel has 8 roomtypes, we are building 5-6 roomtype lines for every season. Then having to adjust every line during any rate ch...

When checking a guest in - if they change their mind on what room type they want - and we change the room type - the corresponding rate should change for that room with the same corresponding rate code. We just had a situation where a guest wanted...

After making a $5.00 rate increase in our system - we are now noticing future reservations that have over-ridden rates - subsequently deleting the rate code WHICH NEEDS TO REMAIN. This system seems to take every opportunity to wipe out a rate code...

The ability to change the rate on a rate code without losing the code. Your yielding/change option works sometimes - but not with all situations. Also, it seems that if the room is in for more than 4 days - it will not let you use the yielding opt...

We need a majority of the reports to be able to open in Excel. This report is not configured for this. Can this be done?

We have an enhancement request for iQ WebBook which is critical for our success using WebBook, from both our guests and owners perspectives (input and multiple complaints already received!) We must have a monthly calendar view of all unit(s) avail...

Reservation records open fine but folio records open in a bad position (the bottom of the window is obstructed). Can the latter not open in the same position as the res record? It would then be displayed in full. Compare :