All ideas

When checking a guest in - if they change their mind on what room type they want - and we change the room type - the corresponding rate should change for that room with the same corresponding rate code. We just had a situation where a guest wanted...

After making a $5.00 rate increase in our system - we are now noticing future reservations that have over-ridden rates - subsequently deleting the rate code WHICH NEEDS TO REMAIN. This system seems to take every opportunity to wipe out a rate code...

The ability to change the rate on a rate code without losing the code. Your yielding/change option works sometimes - but not with all situations. Also, it seems that if the room is in for more than 4 days - it will not let you use the yielding opt...

Please add Add Copy /Paste back in the letter editorCopy and paste outside information (emergency information, weather alerts, shelter maps), Road closures, and water advisories. Add the ability to search phone numbers to the "FIND" search button ...

We obtain a security/damage deposit at check in. We want to authorize this amount instead of processing a payment then release the authorized amount at will. We experience a high rate of damages by our guests. Our merchant fees are off the charts ...

Reservation records open fine but folio records open in a bad position (the bottom of the window is obstructed). Can the latter not open in the same position as the res record? It would then be displayed in full. Compare :

We have an enhancement request for iQ WebBook which is critical for our success using WebBook, from both our guests and owners perspectives (input and multiple complaints already received!) We must have a monthly calendar view of all unit(s) avail...

It is very time consuming to build rate seasons for every roomtype, especially in a very dynamic market. Currently if a hotel has 8 roomtypes, we are building 5-6 roomtype lines for every season. Then having to adjust every line during any rate ch...

When in the reserve screen, unless a filter is applied, we are no longer able to see any reservations with check in dates prior to today. This is useful to be able to quickly look up prior guests and duplicate their reservations. For our property ...

View Only access-- for users who want access to the system, but who you would like to not have the ability to change anything in reservations/configurations/etc.