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Reserve screen no longer showing checked in reservations

When in the reserve screen, unless a filter is applied, we are no longer able to see any reservations with check in dates prior to today. This is useful to be able to quickly look up prior guests and duplicate their reservations. For our property ...
Guest 12 months ago in Front Desk and Reservations 0 Needs review

ability to type a room number or last name in folios

When in a folios tab by room number you should be able to type that number in and have it go to that room Also by name the ability to enter letters to get to the names starting with that letter
Jodi Toland 12 months ago in Front Desk and Reservations 0 Needs review

Rate Code Integrity.

The ability to change the rate on a rate code without losing the code. Your yielding/change option works sometimes - but not with all situations. Also, it seems that if the room is in for more than 4 days - it will not let you use the yielding opt...
Guest over 1 year ago in Rate Management 0 Needs review

Window opening position

Reservation records open fine but folio records open in a bad position (the bottom of the window is obstructed). Can the latter not open in the same position as the res record? It would then be displayed in full. Compare :
Guest about 1 year ago in Front Desk and Reservations 0 Needs review

Reservation Duplication Improvement

Duplication Observation: RoomMaster 18 automatically transfers the payment card details from the original reservation to the duplicated booking if there is a credit card on file. RoomMaster 18 lacks the functionality to erase a previously input ca...
Front Desk Crystal Inn Hotel & Suites 8 months ago in Front Desk and Reservations 0 Needs review

Add a Scan2PMS integration for roomMaster Cloud

Please add a Scan2PMS integration for roomMaster Cloud. It's been years.
Guest over 1 year ago in Interfaces 0 Needs review

Add adults & children to "today's performance" widget

For the today's performance widget on the dashboard, would like to see the number of adults and children arriving each day
Guest 8 months ago in Dashboard Widgets 0 Needs review

Allow editing and date change for of incidentals/invoice charges

It would be very helpful if we could edit the date on invoices as we make our entries for all charges within the Master Folio and/or Desk Folio. We typically collect payment in advance for all our large groups, catering, weddings, etc. However, we...
Terri Gibson 5 months ago in Group Blocks 0 Needs review

Delete Override Rate Function

Please make the over-ride rate function go away. It makes all integrity with a rate code disappear. Instead create a Rate Variance Report. Any rate that is changed will be reflected in a Rate Variance Report that can be viewed daily by management ...
Guest over 1 year ago in Rate Management 0 Needs review

Batch Deleting Old Guest Profiles

I think it would be useful to be able to batch delete old guest profiles instead of having to manually delete them one by one. An Automatic feature to delete those that have been inactive for a set amount of time would also be super helpful. We've...
Guest about 1 year ago in Front Desk and Reservations 0 Needs review