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Have a password for adding discounts larger than a certain amount

Being able to set a max discount amount individual agents could give without needing management approval (password) would be helpful. Right now there is only a way to disable the discount function per user but being able to have a limit they could...
Billy Wolfe over 1 year ago in Front Desk and Reservations 0 Needs review

Please add a border line below the column headers on the Avail graphic so that the headers are easily distinguished from the first room row.

The first room row can be easily overlooked when you are quickly scanning Avail graphic because the header and room row are the same background color if the room is not reserved.
Guest almost 2 years ago in User Interface 0 Needs review

auto-format phone numbers

if a guest's phone number input is 10 digits, it would be great if RoomMaster could auto-format it so that we could search by phone number.
Rye Flieder 6 months ago in Interfaces 0 Needs review

Guestroom Housekeeping Calendar

Be able to look in the future when a guestroom is scheduled for a Full Clean (important with Extended Stay Hotels) Currently - there is no way to look, only the access to change it on a particular day.
Guest about 2 years ago in Housekeeping and/or Maintenance 0 Needs review

Flags for prior guest folios

We've lost the ability to flag prior guest folios - if follow up with a guest is needed this was a useful tool to quickly find the folio. Please bring this back!
Guest over 1 year ago in Front Desk and Reservations 0 Needs review

Must Stay Restrictions

There are two major items that need to be added regarding must stay restrictions: 1. Group blocks - many group blocks are made well before a hotel would implement any must stay restrictions for the hotel in general. In this case, we should be able...
Guest over 1 year ago in Group Blocks 0 Needs review

Allow editing and date change for of incidentals/invoice charges

It would be very helpful if we could edit the date on invoices as we make our entries for all charges within the Master Folio and/or Desk Folio. We typically collect payment in advance for all our large groups, catering, weddings, etc. However, we...
Terri Gibson about 1 year ago in Group Blocks 0 Needs review

Totals on folios

There is no actual total on the folio. I have customers complaining that they have to either refer back to the invoice detail (for city ledger accounts) or sit and add the summary section to get the total. When they have 30+ folios from us, that i...
Guest 6 months ago in Accounting and Night Audit 0 Needs review

Required E-Signature For IQ-Webook (Proving Agreement to Deposit/Cancellation Policies) To Win Chargebacks

We are losing chargebacks with customers who book through Webbook. We are often told because there is no "signature" as a part of the confirmation process in Webbook, there is no way to prove the customer agreed to the deposit, cancellation polici...
Guest 6 months ago in User Interface 0 Needs review

Fix the InnQuest services that interface with AdriaScan ID Scanners

The InnQuest services that interface with AdriaScan ID scanners intermittently goes down almost on a daily basis and we have had issues since day 1. Please can this be looked into and permantly fixed .
Anil Patel 7 months ago in Interfaces 0 Needs review