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Make the drop down box for report favourites bigger

No description provided
Guest 8 months ago in Reporting 0 Needs review

CREDIT CARD EXPIRY DATE ALERT

Expired card notification no longer pops up to get our attention. For example previously if a booking drops in from GDS or made direct for March 2024 reservation and their credit card expires December 2023, a message would pop-up before we close t...
Guest almost 2 years ago in Front Desk and Reservations 0 Already exists

Skip requiring credit card type code before tapping

With every check-in, I have to ask the guest what kind of credit card they will be using. The guests hear this as me asking for the card and try to hand it to me. It is awkward and a waste of time. Other businesses don't need to ask this before ta...
Kate Tweedie 8 months ago in Configuration and Settings 2 Already exists

City Ledger overall training

No description provided
Guest over 1 year ago in City Ledger/Companies 0 Needs review

Hide rates for pre-paid OTAs

According to Expedia, Booking.com and so forth we should not be sharing rates with guests - how can we hide them on the Sign-In sheets?
Guest over 1 year ago in Front Desk and Reservations 0 Already exists

Daily Note location above the actual day on calendar.

It would be great to mark on-site events and holidays as well as any other note pertaining to the day.
Steve Hand over 1 year ago in Front Desk and Reservations 0 Needs review

Room Upgrade Accommodation Charge Posted to Incidental Folder Automatically per Day

We have an insurance company that will only pay for one room type. But the individual guest can have an upgrade if they pay the difference in the room rate. In OPERA we were able to set up the direct billing to the company, and in an incendental f...
Guest about 2 years ago in Front Desk and Reservations 0 Needs review

auto-format phone numbers

if a guest's phone number input is 10 digits, it would be great if RoomMaster could auto-format it so that we could search by phone number.
Rye Flieder 9 months ago in Interfaces 0 Needs review

Can we add a couple of columns to the Company Master to use for memberships

We would like to be able to record two different memberships, noting their expirations at a glance on the Company Master
Guest over 1 year ago in  0 Needs review

Totals on folios

There is no actual total on the folio. I have customers complaining that they have to either refer back to the invoice detail (for city ledger accounts) or sit and add the summary section to get the total. When they have 30+ folios from us, that i...
Guest 9 months ago in Accounting and Night Audit 0 Needs review