All ideas

We have lost access to our guest history for names with apostrophes and hyphens.

We currently have to add a Special Code to a stay and manually calculate a lodging gratuity. Having the field in the Information Screen that tied to the lodging rate would be helpful.

Expired card notification no longer pops up to get our attention. For example previously if a booking drops in from GDS or made direct for March 2024 reservation and their credit card expires December 2023, a message would pop-up before we close t...

It would be very helpful if we could edit the date on invoices as we make our entries for all charges within the Master Folio and/or Desk Folio. We typically collect payment in advance for all our large groups, catering, weddings, etc. However, we...

We have an insurance company that will only pay for one room type. But the individual guest can have an upgrade if they pay the difference in the room rate. In OPERA we were able to set up the direct billing to the company, and in an incendental f...

According to Expedia, Booking.com and so forth we should not be sharing rates with guests - how can we hide them on the Sign-In sheets?

It would be great to mark on-site events and holidays as well as any other note pertaining to the day.

On the reservations screen, there is now the quick Find feature, which would be awesome on other screens such as City Ledger Company Master, Folios, Guest History Details and Guest Profiles.

It would be nice if there was a way for us to have the computer automatically disable rates, and discounts on certain occupancy, and days. As of now we are just using a rule that warns the agent when we are at that occupancy that way they know not...