All ideas

Reservation records open fine but folio records open in a bad position (the bottom of the window is obstructed). Can the latter not open in the same position as the res record? It would then be displayed in full. Compare :

Whilst editing letters, even in full screen mode I cannot see the whole letter, example below. Whilst I see that it is possible to add an attachment at run-time, why is it not possible to attach one by default when creating a letter? And... for th...

Please add a Scan2PMS integration for roomMaster Cloud. It's been years.

When in the reserve screen, unless a filter is applied, we are no longer able to see any reservations with check in dates prior to today. This is useful to be able to quickly look up prior guests and duplicate their reservations. For our property ...

Please make the over-ride rate function go away. It makes all integrity with a rate code disappear. Instead create a Rate Variance Report. Any rate that is changed will be reflected in a Rate Variance Report that can be viewed daily by management ...

Duplication Observation: RoomMaster 18 automatically transfers the payment card details from the original reservation to the duplicated booking if there is a credit card on file. RoomMaster 18 lacks the functionality to erase a previously input ca...

For the today's performance widget on the dashboard, would like to see the number of adults and children arriving each day

The default field is the last name when adding additional names. You then need to back tab to get to the first name, which doesn't make sense.

1. Under Reports, can we just type in the name of report and only that report shows up in the results section? Rather than us having to still go and click in tab sections to find that report?

We obtain a security/damage deposit at check in. We want to authorize this amount instead of processing a payment then release the authorized amount at will. We experience a high rate of damages by our guests. Our merchant fees are off the charts ...