All ideas

Whilst editing letters, even in full screen mode I cannot see the whole letter, example below. Whilst I see that it is possible to add an attachment at run-time, why is it not possible to attach one by default when creating a letter? And... for th...

View Only access-- for users who want access to the system, but who you would like to not have the ability to change anything in reservations/configurations/etc.

Please add a Scan2PMS integration for roomMaster Cloud. It's been years.

When in the reserve screen, unless a filter is applied, we are no longer able to see any reservations with check in dates prior to today. This is useful to be able to quickly look up prior guests and duplicate their reservations. For our property ...

We obtain a security/damage deposit at check in. We want to authorize this amount instead of processing a payment then release the authorized amount at will. We experience a high rate of damages by our guests. Our merchant fees are off the charts ...

Duplication Observation: RoomMaster 18 automatically transfers the payment card details from the original reservation to the duplicated booking if there is a credit card on file. RoomMaster 18 lacks the functionality to erase a previously input ca...

My property needs to use the Check Out/Hold folio function frequently because we have reservations that we invoice to certain partners. Unfortunately, the button only seems to be available inside the "Folios" screen at the top of the page, and not...

Please make the over-ride rate function go away. It makes all integrity with a rate code disappear. Instead create a Rate Variance Report. Any rate that is changed will be reflected in a Rate Variance Report that can be viewed daily by management ...

For the today's performance widget on the dashboard, would like to see the number of adults and children arriving each day

We are losing chargebacks with customers who book through Webbook. We are often told because there is no "signature" as a part of the confirmation process in Webbook, there is no way to prove the customer agreed to the deposit, cancellation polici...